Cancun - Miscellaneous
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Related to following destinations: Cancun, East Coast (Mexico), Mexico
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Posted on behalf of Ken Simon:
I followed the link for “Boating in Mexico” on noonsite, which has very detailed instructions for getting an entry permit online. I followed all of these instructions: made the payment online, and sent my documents with my receipt to the listed email address for the customs authorities in Cancun, which is the nearest customs office for where I want to go, Isla Mujeres. I sent my email in both Spanish and English, twice in the last week. It came back with an automatic message, in Spanish, which said the mailbox is full.
I then emailed the manager, Brad Wareing, of the marina where I will be staying on Isla Mujeres, Marina Paraiso. He said he had never heard of this online procedure, although his marina is one of three places on Isla Mujeres for officially clearing into customs. I then emailed the Mexican consulate nearest me in Michigan; no reply.
I think others should be warned that there is a problem with this online procedure, at least for Cancun. I very much doubt now whether the customs people on Isla Mujeres will honour my receipt for 996 pesos when I arrive there.